Simplehost Web Hosting

Terms And Conditions

The following Terms and Conditions / Privacy Statement apply to your use of the Simplehost Limited website and services.

Privacy / Personal information
Simplehost is committed to safeguarding your privacy online. This policy only covers this website.  Links within this website to other websites are not covered by this policy; users should check the Terms and Conditions of any other website they visit.
You can access our website home page and browse our website without disclosing your personal data.  Our website does not enable our visitors to communicate with other visitors or to post information to be accessed by others.
Simplehost collects the following information regarding visitors to our website: IP addresses, information regarding what pages are accessed and when. We use your IP address to help us to track usage behaviour and compile aggregate data that will allow content and navigation improvement of our website.
Our website uses email forms for visitors to request information on services and policy information.  We collect visitors' contact information (i.e. email & phone).
Contact information from any email form is used to send information to our visitors as specifically requested by them.  Visitors' contact information and unique identities will not be shared with third parties other than Simplehost Limited.
Simplehost Limited places great importance on the security of all personally identifiable information associated with our visitors.  We have security measures in place to protect against the loss, misuse and alteration of personal data under our control.  We have organizational and technical security measures in place to safeguard your personal information, and we are registered data controllers under the Data Protection Act 1998.  Email is stored for a maximum of 90 days for reference purposes.

Credit Cards
Simplehost Limited do not save or record input of credit card data.  We use Payment Express who are recommended by all major New Zealand Banks.  Payment Express are fully certified as Visa AIS and MasterCard SDP (PCI-DSS) compliant at processor level.  We also handle the 3D secure mechanism on credit cards for extra security.  Simplehost Limited servers are protected by up to date firewalls, secure operating systems and encrypt your sensitive data transferred over the internet by signed 256bit SSL certificates.

Refund Policy
If you the consumer are not completely satisfied with our service or products, or would like to cancel your service, you can contact us within 30 days of purchase and we will refund the full amount to your designated account within 7 working days.  After that time we will discuss with you by phone how we can improve, your options and if necessary a partial refund will be given inline with the remaining duration of your hosting contract minus a $100.00 cancellation fee.

Intellectual Property Rights
This website is owned and operated by Simplehost Limited.  The IP in the designs, pictures, photographs and content of this website are owned by Simplehost Limited, and are protected by intellectual property rights.  You are permitted to view the content of this website on screen.  You are also permitted to print or download extracts to your hard disk for your own private and domestic use or private study only, unless otherwise expressly stated.

Copyright © Simplehost 2015. All rights reserved.
All material on this website is copyright of Simplehost Limited, except where otherwise expressly stated.  Not withstanding any other provision of these terms and conditions / privacy statement, these trademarks must not be used for any purpose, without the prior written consent of Simplehost.

Accuracy of information
The information contained in this website is for information purposes only and is provided free of charge.  Whilst reasonable skill and care has been exercised in its compilation, no representation or warranty (express or implied) is given as to its accuracy, freedom from error or reliability.
Simplehost Limited shall have no liability for any direct, indirect, incidental or consequential damage resulting from the use of this website, the inability to use this website or any defect in it, including but not limited to any loss of profits, reputation, or data, even if they have been advised of the possibility of such damage.  Save that the exclusions of liability set out in this clause shall not apply to personal injury or death of any person resulting from the negligence of Simplehost Limited or its servants or agents.

Governing law and jurisdiction
The terms and your use of this website are governed by and construed in accordance with the laws of New Zealand and any disputes will be decided only by the Courts of New Zealand.

Disclaimer for other Websites
Simplehost offer hyperlinks to other websites for your convenience.  In using one of these hyperlinks it is considered that you are leaving the Simplehost website, therefore Simplehost does not endorse any other websites or offer any guarantees or accept any responsibility for any such websites.

Consent
You agree to use our website only for lawful purposes. You agree that you will not bring or use on our website any viruses or any other computer programming routine which damage, interfere with, surreptitiously intercept or expropriate any system, data or personal information.
By agreeing to these Terms and Conditions you agree that all information provided by you is complete, accurate and honest and that you will at all times use the website with common sense and care.  Simplehost reserves the right to change these Terms and Conditions from time to time.
By continuing to use this website it is implied that you accept the Terms and Conditions / Privacy Statement set out above.

Recent News
Jun 10, 2017

Unplanned outage for few of our customers hosting website on a shared server. Read More


Feb 13, 2016

We have deployed PHP 7.0 to selected servers which has up to 4x performance gain on previous versions as well as the most comprehensive language API available. Read More